about

GHM believe in fanatical customer service

Gallagher Hotel Management (GHM) is a privately owned hospitality group featuring some of Sydney’s most successful hotels. Since 1983, GHM has managed numerous award winning venues, namely, The Union Hotel in North Sydney, PJ Gallagher's Irish Pubs at Parramatta and Drummoyne, Pennant Hills Inn & Patrick's Night Club at Pennant Hills and the Argyle Street Hotel.

What GHM can do for your business:

Next to successfully managing their own hotels, GHM offers their consulting experience to business owners in the hospitality industry. Over the years, the group has earned a reputation for providing innovative, scalable and flexible customer relationship management solutions which will increase your operating profits and the value of your business. Offering a full consulting service, GHM will analyse your business and plan marketing activities in order to get the best result. GHM believe in fanatical customer service.

In consultation with the owners, GHM will:

  • Identify problems and opportunities
  • Develop a strategy to maximise the opportunities and resolve the problems

The strategy will always be customer focused and will include:

  • People - training, recruitment, motivation, and management
  • Technology - poker machines, cash registers and waste minimisation
  • Resource Management - rosters, security and floor usage
  • Marketing - events, branding, presentation, advertising
  • Financial - stock and cash management, group buying discounts

Contact GHM for more information about what we can do for your business.